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System Acquisition

Business Requirements Capture
Business Case Development
Technology Strategy and Vision
Business systems, integration, and reporting
Custom software and digital
REMS helps you cut down development time by providing you with a flexible solution.

Major system replacement projects continue to suffer an unacceptably high failure rate. Some fail completely whilst others are completed in an unsatisfactory manner, failing to deliver the anticipated benefits or overrunning their budget or planned timescales. There are many reasons for this. Often it is because most companies do this job infrequently and do not have up-to-date skills or experience to acquire systems in a low-risk fashion.

This process is designed to take risks away from the system acquisition process and put the client in a strong position as a buyer. A key aspect of risk reduction, and an area where many such projects flounder, is in defining and communicating to suppliers, the key business issues that must be supported by the new system.

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Is this relevant to me?

  • Inability to clearly differentiate between the various systems being considered
  • Failure to identify potentially relevant suppliers
  • Inability to motivate suppliers to work with you during the selection phase
  • The inability of the chosen software to deal with the unique requirements of your business
  • Significant unexpected cost for bespoke developments and/or tedious workarounds to address functional shortcomings
  • Overrun of budget and timescales
  • Failure to be implemented at all

If you have experienced these problems in the past, or you are currently contemplating a major investment in information systems hardware and/or software, then this service is relevant to you.

What is involved?

  • The key is the identification and clear articulation of business needs in a language and terminology that has meaning both internally and to external suppliers.
  • An experienced consultant can quickly and concisely identify the key features of a client’s business that will differentiate the potential software solutions and set the agenda for the system evaluation.
  • Helping clients to identify the most appropriate solutions from the wide range on offer is an important next step in which the knowledge of the consultant can add significant value.
  • Once a number of potential suppliers have been identified the clear articulation of needs facilitates effective comparison of the competing solutions in a balanced and meaningful way, leading to a mature and safe conclusion.


  • The process lowers risk by ensuring clarity of understanding. Whilst this is beneficial during the buying phase it has further benefits right throughout the implementation and ongoing relationship with the chosen supplier
  • Increased likelihood of acquiring an appropriate system with a long life expectancy
  • An easier implementation can be expected if the system is highly appropriate to the key needs
  • In an auditable process, the client has a clear view of how the decision to choose a particular system was reached
  • The process of buying and implementing new systems can be lengthy and expensive. This cost-effective process reduces risk, truncates timescales, and puts you in the position of a strong buyer in the market.