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Take
advantage of experienced REMS' staff gained in the
Telecommunications, Public Sector, Financial and
Manufacturing industries to provide innovative and effective
solutions. These solutions include analysis, advice,
implementation and support for your whole IT concerns.
REMS
International can provide general IT system analysis,
advice, implementation and support for all your systems or
for specific aspects such as Networking or Environment
Services of a project life cycle from the simplest one-off
projects to the most complex multiple-installation.
REMS
International has extensive experience in;
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Requirements
Analysis for Business Systems.
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Cost
Justifications for Board Approval.
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Tender
Process and Evaluation.
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Solution
and Network Design.
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Project
Co-ordination or Project Management.
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Equipment
and Services Procurement.
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Installation.
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Management
Systems and Procedures.
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Acceptance
Testing.
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Network
Audits.
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Network
Problem Identification and Rectification.
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Training,
Maintenance, Support and Management.
REMS
can assist in the early stages of business application
projects when requirements need to be fully defined.
REMS can provide analysis of network requirements
including strategic planning with cost/benefit analysis,
feasibility studies and forward planning to ensure alignment
with your business strategy and smooth operational
acceptance.
REMS
does not stop at the strategic phase, it can also provide
the system design for a total solution, including how the
solution inter-operates with associated systems, its
communication with the management system and connectivity
methods.
REMS
25x8 solutions staff are able to take the system design and
ensure the successful implementation on time and within
budget, completing the solution with employee training plus
support, management and maintenance services.
We can even manage your existing field and central
site engineers to perform the installation work and gain a
greater understanding of the products and their features,
while maximising the benefits available from an experienced
REMS team to guide and facilitate the deployment.
Each
project that REMS undertakes follows a defined procedure
with the resultant documentation.
The REMS International working practice is based upon
PRINCE II project management methodologies and conforms to
ISO 9000 standards.
Project Initiation Documentation - details the project structure and
procedures.
Customer Requirements/Functional Specification - defines the
technical and none technical requirements of the project.
Design Documentation - documents the solution that satisfies the
requirements specified by the customer.
Installation Documentation - describes how and when the design will
be implemented.
Acceptance/Handover Document - determines what tests will be
conducted with their results to verify the success of the
design. It also
includes any pertinent details required to operate the
solution.
The
key to successful project implementation is understanding
applications and systems requirements, deriving an effective
solution and combining this with a project plan agreed with
all relevant parties.
 REMS
solutions are derived by fully identifying the requirements,
timescales and responsibilities of our customers. These
requirements are then analysed and detailed as follows:-
REMS
Design and Solutions Advisory Service has been introduced as
an additional benefit for customers.
When
you contact the Advisory Service, REMS' dedicated advisory
personnel will initially respond to your request for advice
by discussing your particular enquiry, either over the
telephone or, if you prefer, via e-mail.
This
exploratory discussion will establish where REMS may be able
to assist and a no fee, no obligation, diagnostic meeting
can be arranged at the customer's premises.
At
the conclusion of this free advisory meeting, various
options can be considered and REMS will make verbal
recommendations regarding an appropriate course of action.
Guideline costs and timescales will also be given.
Following
the advisory meeting, the next stage would be for REMS to
either develop a strategy or identify the specific problem.
A detailed project plan and complete quotation would
also be agreed at this point.
The customer would determine which path would be most
appropriate.
The
detailed strategy document, or problem identification
document, with suggested options for resolution would
typically be complete in seven to fourteen days.
When
a strategy has been agreed it will require implementation.
REMS 25x8 solution team have the necessary experience
to complete the implementation.
If
the initial requirement was problem identification, REMS can
also see the project through to resolution.
The
exact solution is determined from our detailed understanding
of your requirements. For
example a one-off design for a particular installation or,
if a rollout for multiple installations is required, REMS
develop a generic design.
A
generic design is a specification that defines all necessary
connectivity, resilience and performance required by a
business system. A
specification of all necessary equipment, suppliers,
cabling, configurations, generic power and environmental
conditions are included with a recommended spares holding.
A "one-off"
design, is developed for non-generic projects and includes a
full specification from architecture to site installation.
REMS will analyse requirements and determine if a
"one-off" design is appropriate.
The
specification includes the overall architecture,
configuration, suppliers and equipment, port and address
allocations, site installation planning, equipment
accommodation and testing.
The
completed design document is then applied to implement the
initial phase of the strategy or resolve the problem.
The
implementation or resolution may require the project
management of third party suppliers, your staff or REMS
solution engineers. This
will depend on the nature of the implementation or
resolution.
REMS
25x8 Solution Service provides regular and informative
feedback. You
the customer will always be fully appraised of the current
status of the project.
A
viable solution, which completely meets the customer's
requirements, will be achieved.
This solution will be concluded in the agreed
timescale and fully documented in accordance with ISO 9000
and PRINCE II principals.
REMS
service can also support and enhance the working solution
and if required, provide on site staff, a call out procedure
or telephone support, which ever is deemed most appropriate
and cost efficient.
This
service includes maintenance of both hardware and software.
Training may also be included to ensure your own
support staff and personnel understand the solutions
provided.
REMS
philosophy gives a real advantage over organisations who do
not understand the benefits of training to achieve maximum
benefit from the installed solution.
When
REMS have satisfied the original requirement, the 25x8
solution team pride themselves in total customer
satisfaction and ownership.
REMS
will build a true partnership with its customers and provide
its complete 25x8 service to enhance your business.
REMS enable you to focus on your market, core
operations and key customers because we understand our
business. |
